Why does a Dynamic View Text Box not allow user to scan a QR code as input.
Smartsheet Android App allows the user tools to populate a field such as Lat/Long, QR Scan, photo, image file. But when you go into WorkApp and have a text box to input data you don't get the QR Scan option, even when you expand the input options. Extract Text is there, but we want a user to scan a QR code on an item in front of them and have the QR code string populate the field (such as shown in Sheet view on left side). Am I missing something in how the DV was created?
Answers
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Hi @Mstjfitz
You're not missing anything - the QR Code scan feature is specific to Mobile devices and sheets/forms (see Differences between the web and mobile app)
Dynamic View does not currently have a mobile-specific version, so even though you're surfacing it through a WorkApp, the functionality will be aligned with the web version. This does mean there currently isn't a way to Scan a QR code in a Dynamic View field through a mobile device.
Please submit your feature request to the Product team by creating an
Idea Post
in the Smartsheet Product Feedback and Ideas topic here in the Community.Cheers,
GenevieveNeed more help? 👀 | Help and Learning Center
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