Why my form's are inactive when opening them

Joana Khorto

Hello,

I have few forms that I been using for 2 year and suddently the links to the forms state that they are inactive even thouth they were not deactivated. I can see the them, but cannot open the form or share it with anyone. Anyone knows what to do?

Thanks. Joana

Genevieve P.

Hi @Joana Khorto

Our Support team let me know that you had reached out to them about your Forms and they were able to resolve this with you; it looked to be due to the account configurations which has now been updated.

I'm glad to hear your forms are working again!

Cheers,
Genevieve