Export My Smartsheet Contacts

BarbaraHanville

When I select this option, nothing seems to happen and there is no .csv file in my downloads folder. Any suggestions?

Isaac A.

Hello community,

I’m happy to report that the issue affecting the ability to edit, delete, or export Smartsheet Contacts has been resolved. You should now be able to perform these actions without any problems.

Cheers,

Isaac.

Phil Nicolaou

I am trying to export name & email.
When I click Account, Smartsheet Contacts, Export , csv nothing happens.
Is there an issue?

Zachary Ziegler

The contacts option appears to be bugged at present. I tried to add a contact manually just to test things on my side, and it didn't let me add one to export either. I would expect them to address this in their next hotfix.

JustinH

I am experiencing the same problem with export not doing anything. When I go to add it will let me type but not delete and now I can't erase the stuff that was typed in today.

Dana Gugliotti

Experiencing the same issue tried with the desktop app as well as in browser.

Dana Gugliotti

Same issue here does not matter if i use desktop nor browser no export is downloaded

Leroy Noriega

Experiencing the same issue. I few months a go I was able to download my contacts.

Isaac A.

Hello community,

Our support team has identified an issue where users are currently unable to edit, delete, or export Smartsheet Contacts. Our engineering team is actively investigating this and working to resolve it as quickly as possible. I'll keep you updated as soon as more information is available.

Cheers,

Isaac.

Isaac A.

Hello community,

I’m happy to report that the issue affecting the ability to edit, delete, or export Smartsheet Contacts has been resolved. You should now be able to perform these actions without any problems.

Cheers,

Isaac.

BarbaraHanville

Thanks @Isaac A. ! Working like a charm now!