Duplicate email addresses when sharing a sheet

Hello all,

When I share a sheet and start typing the contact name, I occasionally see duplicate email addresses for a contact like this:

My Smartsheet contacts in my profile do not contain any duplicates. This issue happens on either Edge or Chrome. Any ideas?

Answers

  • Leroy Noriega
    Leroy Noriega ✭✭✭✭✭✭

    I'm assuming is a bug of some sort, Smartsheet should not have duplicate contacts. If this happens within a workspace I would create a report to pull all the files containing his name and then group to see if there is any off set. I would also replace all contacts containing his name (within the report) with the first contact option to keep it consistent throughout the workspace to see if that fixes the issue.