Sort/Filter in Smartsheet reports

Hi,
I am trying to give my admin user the rights to sort/filter a smartsheet report. Everything I am reading online tells me that the admin level of permission should allow this however, they are still unable to see the options (the user can click on filter, but then is not able to select anything in the dropdown box, so cannot move forward.)
The report has been saved into a workspace and is using grids which have all been saved into that same workspace.
My user has been provided admin access at a workspace level.
Is there is something I am missing to be able to provide the access they need?
Thanks,
Answers
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@AlishaO are these filters already created? If so, the person that created them will need to check the box to share.
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Meg Young mmyoungconsulting@gmail.com. Certified in Core Product, Project Management, and System Administration
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No the filters aren't created. An admin level user isn't able to filter the report that's been created.
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