Smartsheet Basics

Smartsheet Basics

Ask questions about the core Smartsheet application: Sheets, Forms, Reports, Dashboards, and more.

Red notification circle on navigation pane is not showing up when there is a new notification.

Hello,

I have a user that has mentioned he is receiving email notifications, and the alerts are showing up in the notification center, but the red circle indicating a new notification within Smartsheet is not showing up when applicable.

Any ideas as to how to fix this for this user?

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