e-mail alert failure
UnisonDA
✭
hello
I have several Smartsheets that have automation included to send out alerts to my e-mail account however several have stopped working : these alerts are still dropping into the notification folder in Smartsheet. Would you suggest I delete and reapply the existing automations
Answers
-
The fact that the notifications still appear suggests the automation is working. It might be a problem with the email. Before deleting the automations can you try looking in your spam folder for emails from Smartsheet? Or test the automation with an email address on a different domain?
Categories
- All Categories
- 14 Welcome to the Community
- Customer Resources
- 64.8K Get Help
- 434 Global Discussions
- 138 Industry Talk
- 470 Announcements
- 4.9K Ideas & Feature Requests
- 129 Brandfolder
- 148 Just for fun
- 65 Community Job Board
- 486 Show & Tell
- 33 Member Spotlight
- 2 SmartStories
- 300 Events
- 36 Webinars
- 7.3K Forum Archives