Has anyone else had their Automation Workflows stop working?

Janelle

The error I keep getting is that One or more recipients are blocked. I have not changed anything with the people I'm wanting to alert with the notification. It is not all the people either. When I click on the "How do I fix this?", I get, "To add these users as recipients, contact your Sys Admin. I am the Sys Admin! The recipients are in my list of users. How do I fix this?

Davin Vo

Hello @Janelle

Whenever I receive that error, I normally have to adjust the permissions within the "Manage Automations Workflows" page by clicking the gear in the corner. The default is restricted, so maybe your users just haven't logged in yet, so you may want to try Limited or Unrestricted.

Hope this helps!

Janelle

Thank you for the feedback. I will get ahold of someone that is erroring out and have them sign in and see if that is the issue. I will put an answer in the community when I find out if it works. Thanks again!