Generate document-Multi lines of Text issue

Grizz

I am attempting to generate a document with one area using multi lines of text I put into a cell through using ALT+ENTER.

However when I generate the document for these fields they do not generate vertically as mutli lines and keep scrolling as run on text.

I have it set in these form fields in Adobe as Multi-Line and Locked, is there a setting I am missing for these or is it not possible to generate vertically?

Examples-

PDF results for these multi line-

I know its possible to have each space to be an individual form field but I am really trying to avoid this for user sake.

Victoria_Indimar

@Grizz Can you confirm the PDF form has the cell set to Multi-Text AND Auto for font size?

Corey W.

@Grizz I have a similar setup that collects multiple lines from another, form-fed sheet, into a cell for mapping onto a PDF that works well. I can't seem to replicate your issue. Double check your PDF and maybe recreate the mapping. I can't seem to replicate the issue.

Grizz

@Victoria_Indimar

Yep both are selected/locked for all form fields

Grizz

@Corey W.

Not sure if it matters, these fields for the cells are not being auto filled by a form submission but currently by just manually typing within the cell of the sheet level, not sure if that would make a difference

Corey W.

@Grizz I don't think that should matter. I tried using join/collect to create them, directly typing as you did, and concatenating with CHAR(10). All of those mapped with the line breaks for me.

Grizz

So not sure what happened but i just re uploaded the PDF with NO change and now it works as intended with multi lines, Im gonna chop it up to an error lol

Rosmar

Hello!! Im having the same trouble. I created a word, converted to pdf, converted to editable pdf with multiple lines setting, created a form on smartsheet, associated the fields, and its still giving me a full line answer. HELP!! 😔