Unable to embed 360 tour to Smartsheet dashboard

Hi, I'm trying to embed a Ricoh360 image tour on a Smartsheet project dashboard. I'm receiving an error "unfortunately we could not find any embeddable content in this link".

I have tried both iframe and html. I know the link is correct since I'm able to embed in my website and other platforms.

Here is an example of a Ricoh360 tour I'm trying to embed: https://help.ricoh360.com/hc/en-us/articles/360057666014-STEP-3-Complete-and-share-your-virtual-tour-using-Web-App

I've searched the forum but haven't found this specific question. Any help would be greatly appreciated! Thank you

Answers