Email Attachment Automation not working
I have a workflow setup that sends an email notification to someone when a new row and an attachment are added and includes the attachment for download.
This hasn't worked since 9:45am yesterday morning, did something change? Test emails are going through but not including the attachment even though there is one.
Answers
-
Hi Kelly,
I had similar issue. Is the workflow triggered by attachment like adding or changing?
Only then the attachment is attached (as link) if you have a trigger that for example is trigger by any change in the row and attachment was added there long before - even though you share the attachment with this workflow it will not be sent.
Hope it helps.
The Real Smartsheet Enthusiast
Is there anything else we can help you with? - book your time!
MASA Consult - Your Aligned Smartsheet Partner
Find us on LinkedIn!
Categories
- All Categories
- 14 Welcome to the Community
- Smartsheet Customer Resources
- 64.1K Get Help
- 412 Global Discussions
- 221 Industry Talk
- 459 Announcements
- 4.8K Ideas & Feature Requests
- 143 Brandfolder
- 141 Just for fun
- 58 Community Job Board
- 461 Show & Tell
- 31 Member Spotlight
- 1 SmartStories
- 299 Events
- 38 Webinars
- 7.3K Forum Archives