Email Attachment Automation not working

I have a workflow setup that sends an email notification to someone when a new row and an attachment are added and includes the attachment for download.

This hasn't worked since 9:45am yesterday morning, did something change? Test emails are going through but not including the attachment even though there is one.

Answers

  • kowal
    kowal Overachievers Alumni

    Hi Kelly,

    I had similar issue. Is the workflow triggered by attachment like adding or changing?

    Only then the attachment is attached (as link) if you have a trigger that for example is trigger by any change in the row and attachment was added there long before - even though you share the attachment with this workflow it will not be sent.

    Hope it helps.

    Tomasz Kowalski

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