no one is addressing my concern as a customer

McOmondi

I cant access my account and I have paid for it. No one id addressing my issue and this so messed up now. How do I work ?

Jason P

Hi @McOmondi

Can you locate the email confirming your paid access and licences? typically there will be a link.

Or try a password reset.

https://help.smartsheet.com/articles/2482719-troubleshooting-support-portal-access

Good luck.

McOmondi

No luck