no one is addressing my concern as a customer

McOmondi

McOmondi ✭

10/18/24 in Smartsheet Basics

I cant access my account and I have paid for it. No one id addressing my issue and this so messed up now. How do I work ?

0 ·

Answers

Jason P ✭✭✭✭✭

10/20/24

Hi @McOmondi
Can you locate the email confirming your paid access and licences? typically there will be a link.
Or try a password reset.
https://help.smartsheet.com/articles/2482719-troubleshooting-support-portal-access
Good luck.

Cheers.
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McOmondi ✭

10/23/24

No luck

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