Automated Email Format

Lewis Irving

Hi,

I've been trying to get automated emails to be received as line under line, instead of a table format (side by side), image attached for reference. There are only some workflows that send the results in a table format and I can't figure out what I need to change in the workflow.

The data being sent is only for 1 row and sent at a specific time/day. I've even tried run the flow as a test and it still displays the email result as a table.

As an added bonus, it isn't displaying attachments or comments even though they are included in the automation.

Any help would be appreciated,

Thank you,

Michelle Choate 2

I believe it depends on the way your automation is triggered. If you trigger the automation by date, or by Hourly, Daily, Weekly, it puts them horizontal because it's possible to have multiple rows meet the criteria. If your trigger is by event and "When triggered", it should display vertically.

Do you have a screenshot of your workflow?

Michelle Choate 2

I believe it depends on the way your automation is triggered. If you trigger the automation by date, or by Hourly, Daily, Weekly, it puts them horizontal because it's possible to have multiple rows meet the criteria. If your trigger is by event and "When triggered", it should display vertically.

Do you have a screenshot of your workflow?