Recall Automation Email

rmiro
rmiro ✭✭
edited 10/23/24 in Smartsheet Basics

Is there an option for an email sent via automation/workflow to be recalled?

For example, if an email was triggered in error by a user and would like that email to be recalled or unsent?

Best Answer

  • Jamie Ide
    Jamie Ide ✭✭✭✭✭✭
    Answer ✓

    If you select the email to come from your organisation, here;

    And you manage the mailing box that it is sent from, then yes, you can recall the message.

    No if from Smartsheet Automation.

    Thanks,

    Jamie

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