Recall Automation Email

rmiro
rmiro
edited 10/23/24 in Smartsheet Basics

Is there an option for an email sent via automation/workflow to be recalled?

For example, if an email was triggered in error by a user and would like that email to be recalled or unsent?

Answers

  • JIDEATTURRA
    JIDEATTURRA ✭✭✭✭✭✭

    If you select the email to come from your organisation, here;

    And you manage the mailing box that it is sent from, then yes, you can recall the message.

    No if from Smartsheet Automation.

    Thanks,

    Jamie