Personal Colors & Logo Not Applying to New Sheets and Workspaces

Steve Robinette

Hello,

I'm trying to understand why my personal colors and logos, which differ from our branding defaults set by me (the admin), won't apply when I create a new workspace. Example, I have branding defaults set to light blue with branding lock disabled. Within branding lock, I have enabled "Set Default Branding for account and allow user to override.

This is because we are a company with multiple subsidiaries and our marketing team makes forms publicly available to our customers. Branding is important in each workspace.

When I override my personal settings and change to another color, like below. It does not default the workspace this way and any sheets, forms, etc require manual adjusting. This is newer functionality as back in August when we did this last, it worked without issues.

Notice the above personal settings.

Then notice below the new content not honoring my configurations.

Any help is appreciated. Thanks in advance.

Michelle Choate 2

Is this sheet perhaps inside a workspace?

Changes to Account Color Settings and Logo will be applied to any sheet, report, and dashboard that isn't in a workspace. Previously created workspaces and items within them won't be changed. New workspaces created going forward will inherit the new color settings and logo. See Create and Brand Your Workspace for more information on changing workspace color settings and logo.

Steve Robinette

Hi Michelle, I see where your response was copied from, but that link isn't available.

Sorry, the page you're looking for can't be found.

Regarding the sheet inside of a workspace. This is a new workspace with a new sheet. Historically, it would honor the user's personal settings.