Is anybody else unable to log in to the Smartsheet support portal?

KRichard

It just keeps going back to the log-in screen.

We've been having a ton of issues this morning, most importantly the data is disappearing from our reports. These have been set up for days and we have checked them multiple times. The cell history says that it was changed by somebody who only has a dynamic view, and the activity log shows no changes.

Genevieve P.

Hi @KRichard

There are other ways you can contact Support if the portal login is not working for you:

• Use the Form linked in bullet point number 2 of this article: Access the Smartsheet support portal
• Depending on the Support Package you have, use the Contact Support option from the ? mark in the Smartsheet Application

Cheers,
Genevieve