Unable to save error

This discussion was created from comments split from: Saving Error.

Answers

  • kaushini
    kaushini
    edited 11/12/24

    Is there a hack/trick to resolve this error, apart from breaking down the sheet into multiple sheets? Has anyone been able to resolve this - meaning save the sheet when they faced this error?

  • Georgie
    Georgie Employee

    Hi @kaushini,

    I can see that you opened a case with our Support team regarding this issue. It sounds like your sheet is timing out due to the size of it and a large amount of advanced capabilities like cross-sheet formulas and inbound cell links.

    The only way to resolve this is to reduce the size and/or complexity of the sheet, and usually the easiest way to do this is to break the sheet up into smaller sheets, or remove old rows from the sheet into an archive sheet. If you haven’t already, take a look at this help article for more information about the options for reducing sheet size/complexity: Issue: My sheet is slow to load

    As per Genevieve’s comment on the original thread, you can also try making a copy of the sheet to see if the copy saves and therefore if the historical data of the original sheet are causing the issue.

    Thanks,

    Georgie

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