Timeline View - Not all options populating in grouping

Mindy Newquist

I have a Contact Column for Project Manager that is limited to 1 entry. All project managers listed have licensed accounts with Smartsheet. When I go into timeline view not all Project Manager contacts that are populated in the grid view appear in the Timeline View category - the projects associated with those rows show as "unassigned." Any thoughts why this is occuring and how to fix?

ChristianFinke

Hi @Mindy Newquist

In Smartsheet's Timeline View, tasks may appear as "Unassigned" if their assigned contact isn't in the predefined list of contacts in the "Project Manager" column properties. To resolve this, double-click the "Project Manager" column header in Grid View, open Column Properties, and ensure all assigned contacts are listed. If any contact is missing from this list, add them to ensure accurate grouping in Timeline View.

ChristianFinke

Hi @Mindy Newquist

In Smartsheet's Timeline View, tasks may appear as "Unassigned" if their assigned contact isn't in the predefined list of contacts in the "Project Manager" column properties. To resolve this, double-click the "Project Manager" column header in Grid View, open Column Properties, and ensure all assigned contacts are listed. If any contact is missing from this list, add them to ensure accurate grouping in Timeline View.

Mindy Newquist

That did the trick! Thank you for the tip.

ChristianFinke

@Mindy Newquist

Awesome let me know if you ever need help building out a solution or any Smartsheet support in the future!

tzaczyk

I create a second column where I copy the assigned PM to be able to use this field for grouping. Unfortunately, I don't seem to be able to arrange the groups alphabetically. Is there a way to set up grouping options in Board-view and decide how the groups will be arranged?