Update Requests stuck in Pending status

Yvonne Smythe

@Tanya B I will check back in a few to see how we did. 😁

Congrats on the badge too! 🎉

Tanya B

No emails…. just a whole bunch of notifications. Even entered someone who has not logged into Smartsheet to see if they would get an email. Nothing.

And I did have a field for them to enter feedback

6pm here I'm calling it a day will see if you have any other thoughts tomorrow. Thank you for your time so far

Yvonne Smythe

Good night. I will be here. Try the Smartsheet university link I sent. That coupled with what we reviewed today should bring it all together.

Tanya B

@Yvonne Smythe So fyi I did a test today and have figured this out!!! Instead of trying to have it look at a specific date to trigger I have it looking daily until date is reached…Thank you so much for your patience, and I did do the automation course this morning - noted some differences as I am in the .gov version.

Yvonne Smythe

Ah yes! Smartsheet dot gov been there before…LOL. Great job @Tanya B 💯