Unlicensed user name.

Saj
Saj ✭✭✭✭

Hello Everyone,

I have updated unlicensed user name who's part of our organization.

I can see correct name in Admin / User Management however, in PMO tasks it' still showing old name and If I edit assignee I can only see old name, not the new name!

I was hoping that as soon as I update name in Admin / User Management it should reflect everywhere.

Thanks for your help,

Best Answer

  • Michelle Choate 2
    Michelle Choate 2 ✭✭✭✭✭✭
    Answer ✓

    Hello - what you see in your PMO tasks is a contact that you have in your personal contacts. You will need to edit your contact list as well to update it, then update all tasks to the new contact in your personal directory. Updating their name in the admin center does not change anyone's address book. However, if you use the email address in assigning new tasks, it will reflect the name change. But updating your contact list is always good to.

    To do this, click on the person icon in the far left bottom corner. Then click on "Contacts" then update your contact their.

    Michelle Choate

    michelle.choate@outlook.com

    Always happy to walk through any project you need help with!

Answers

  • Michelle Choate 2
    Michelle Choate 2 ✭✭✭✭✭✭
    Answer ✓

    Hello - what you see in your PMO tasks is a contact that you have in your personal contacts. You will need to edit your contact list as well to update it, then update all tasks to the new contact in your personal directory. Updating their name in the admin center does not change anyone's address book. However, if you use the email address in assigning new tasks, it will reflect the name change. But updating your contact list is always good to.

    To do this, click on the person icon in the far left bottom corner. Then click on "Contacts" then update your contact their.

    Michelle Choate

    michelle.choate@outlook.com

    Always happy to walk through any project you need help with!

  • Saj
    Saj ✭✭✭✭

    Hey Michelle, Appreciate your reply and I was able to fix user name.