Conversations function issue

Recently, my team members and I have been using Smartsheet to communicate with our buyer. I’d like to ask for your help in resolving an issue.

We’ve been receiving notification emails about “conversations.” However, we haven’t been able to find them on the Smartsheet page since this week.Could you kindly check and advise us on how we can resolve this issue?

Hope to hear from you soon. Thanks! 😊