Unable to save

Kevin.lisle

When sorting the active sheet and then clicking save. I received a sorry having trouble reaching Smartsheet right now.

smartsheet_error.png

Courtney S.

Hi Kevin, expect that message to happen sometimes when you work with Smartsheet, it occurs whenever there are some issues connecting with Smartsheet servers. If you look at the Smartsheet Status page, you'll see they have in the "Past Incidents" section "Loading delays and errors with sheets, dashboards, reports and workspaces" for today Dec 18th. If the issue is bad, it could happen for hours, but sometimes if you just wait a minute and try saving again, your edits will go through on the second try.