Smartsheet Automation Subject Line

Hernando Ramos

"I have created a form; however, I cannot find how to update the automation subject line. I have attached an image for reference and hope there is online chat support for Smartsheet.

Thank you.

Hernando Ramos

I do hope someone can assist me how to edit the subject line.

Appreciate. Thank you.

Isis Taylor

Hi @Hernando Ramos

When you go in to edit your automation, you would change the subject line as shown below.

Hernando Ramos

I have tried the above-mentioned solution, but the same issue appears when I receive a notification.

Please see the image below.

I think i need to change the title of the form, which i did already however still shows below.

Isaac A.

Hi @Hernando Ramos!

I agree with @Isis Taylor, editing the automation's subject line in the workflow is the correct way to customize the notifications. I tried to reproduce the behavior on my end, but the subject displayed as expected when I received the notifications.

I’d recommend recreating the workflow and customizing the subject again. Additionally, these articles might be helpful:

• Overview of automated notifications sent via Smartsheet
• Customize the content of your alerts and requests

If the issue persists, I suggest reaching out to Support. Be sure to include screenshots of your workflow and the associated sheet, but remember to blur any sensitive information.

I hope this helps!

Cheers,
Isaac.