Smartsheet Basics

Smartsheet Basics

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Transfer Person to Another Account

I'm having to go through an exercise of transferring some users in our account to another new account. The user is a licensed users and owns sheets, etc. The receiving account has available licenses to accept the user. How do I go about moving the person and their owned items to the new account? I tried to remove them from my account first but it's requiring that I transfer the items to someone else first. I need them to stay with that person during the transfer. Any way to do this?

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