Workspaces Without Owner or Admin
We had an administrator leave our organization and we transferred their items to another owner. But now we have several workspaces which are showing there is no owner and only Editors. So we cannot edit anything in these workspaces. Has anyone else had this issue? I have reached out to Smartsheet Support twice this week, but I have not received any response. Thank you!
Answers
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@BDijon - Hello!
That is incredibly strange. Is it possible to copy the Workspace? It will all still be linked and work just like the existing Workspace, but then you can own it and update people's privileges.
Michelle Choate
michelle.choate@outlook.com
Always happy to walk through any project you need help with! Book time with me here: https://calendly.com/michelle-choate
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Hi,
I hope you're well and safe!
If I'm not mistaken, this is a known bug that Smartsheet is working on fixing. If I find more information, I'll update the post.
I hope that helps!
Be safe, and have a fantastic day!
Best,
AndrΓ©e StarΓ₯ | Workflow Consultant / CEO @ WORK BOLD
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AndrΓ©e StarΓ₯ | Workflow Consultant / CEO @ WORK BOLD
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Confirmed recently this is still a "bug" they are fixing. The short fix is, in the Workspace with no Owner, to Save as New all of the Sheets into a new Workspace.
