How to pay my Smartsheet plan bill manually

Can someone please guide me on how I can pay my Smartsheet bill manually?

For some unknown / technical reasons my payment auto-debit was due yesterday, but it failed. Now I want to make the payment immediately, instead of waiting for the auto-debit process to recur.

Frankly it's very frustrating, and I'm unable to concentrate on my work. :(

SO PLEASE GUIDE ME ON HOW I CAN MAKE MY DUE PAYMENT "IMMEDIATELY AND MANUALLY".

Thanks a lot

(PS: I've received the payment failed SMS from the bank, but not any invoice, email, etc. from Smartsheet. I hold a "Business" plan with monthly subscription option).

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Accepted answers

Andrée Starå

https://community.smartsheet.com/discussion/136274/how-to-pay-my-smartsheet-plan-bill-manually

Hi,

I hope you're well and safe!

Reach out to the Smartsheet billing department here.

https://help.smartsheet.com/finance-support

I hope that helps!

Be safe, and have a fantastic day!

Best,

Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

✅ Did my comment(s) help/answer your question or solve your problem? Please support the Community and me by marking it - Insightful 💡- Vote Up ⬆️ - Awesome ❤️ - or/and as the accepted answer. It will make it easier for others to find a solution or help to answer! I appreciate it, thanks!

All comments

Andrée Starå

https://community.smartsheet.com/discussion/136274/how-to-pay-my-smartsheet-plan-bill-manually

Hi,

I hope you're well and safe!

Reach out to the Smartsheet billing department here.

https://help.smartsheet.com/finance-support

zealvert

Thanks @And@Andrée Starå! The issue got resolved.

Andrée Starå

https://community.smartsheet.com/discussion/comment/478669#Comment_478669

Excellent!

You're more than welcome!

✅ Remember! Did my comment(s) help/answer your question or solve your problem? Please support the Community and me by marking it - Insightful 💡- Vote Up ⬆️ - Awesome ❤️ - or/and as the accepted answer. It will make it easier for others to find a solution or help to answer! I appreciate it, thanks!

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