It would be really helpful if we could pull the attachments from a row on Smartsheet into a JIRA ticket.
We use Smartsheet as a frontend for our support requests and users often upload screenshots to allow us to assist with their request. We pull these issues into JIRA using the connector, but there is currently no way to grab the screenshots - as they are attachments on the row of data.
Will this feature be added soon?
Is there another way we could make this work?