deactivate vs remove user?

mjoubert

What's the difference?

meagans

Removing a user permanently kicks them out of your instance while deactivation is more of a temporary measure (think if an employee goes on medical leave). If you deactivate a user, you cannot re-activate them for seven days afterward.

This Community post about the reactivation policy is great for additional context:

https://community.smartsheet.com/discussion/116611/new-reactivation-policy-for-deactivated-users