Get a notification when an attachment is added

rherrington

I'm trying to set up automation that will notify specific people an attachment is added to a row. I have set up automation like this but it isn't working. Please help me figure out where my automation logic is wrong.

Andrée Starå

https://community.smartsheet.com/discussion/139833/get-a-notification-when-an-attachment-is-added

Hi,

I hope you're well and safe!

First, ensure that you have enabled notifications correctly in your Personal Settings (located in the lower-left corner). Secondly, check the Permission settings for the Automations. (cog in the top right corner in the Automation overview)

Ensure that you've checked the Sheet Change Notification Settings box to Include my changes in sheet notifications in your Personal Settings (circle/profile in the lower-left corner).

Did that work/help?

I hope that helps!

Be safe, and have a fantastic day!

Best,

Andrée Starå | Smartsheet Expert Consultant & Partner / CEO @ WORK BOLD

✅ Did I help answer your question/solve the problem? Please support with💡 ⬆️ ❤️, and/or ✅ Answer. This will make it easier for others to find a solution or help answer! I appreciate it, thank you! 🙏

Andrée Starå

https://community.smartsheet.com/discussion/139833/get-a-notification-when-an-attachment-is-added

Hi,

I hope you're well and safe!

First, ensure that you have enabled notifications correctly in your Personal Settings (located in the lower-left corner). Secondly, check the Permission settings for the Automations. (cog in the top right corner in the Automation overview)

Ensure that you've checked the Sheet Change Notification Settings box to Include my changes in sheet notifications in your Personal Settings (circle/profile in the lower-left corner).

Did that work/help?

I hope that helps!

Be safe, and have a fantastic day!

Best,

Andrée Starå | Smartsheet Expert Consultant & Partner / CEO @ WORK BOLD

✅ Did I help answer your question/solve the problem? Please support with💡 ⬆️ ❤️, and/or ✅ Answer. This will make it easier for others to find a solution or help answer! I appreciate it, thank you! 🙏

rherrington

Thank you. I updated my Personal settings but is my automation logic correct?

Andrée Starå

https://community.smartsheet.com/discussion/comment/485864#Comment_485864

Excellent! Happy to help!

Yes, the workflow is correct.

If it doesn't work for you, I'd recommend testing with another email to ensure there's no issue with it.

✅ Remember! Did I help answer your question/solve the problem? Please support with💡 ⬆️ ❤️, and/or ✅ Answer. This will make it easier for others to find a solution or help answer! I appreciate it, thank you! 🙏