How do to get my old files

dmark88

If I renew my subscrition would I be able to obtain my old files?

Andrée Starå

https://community.smartsheet.com/discussion/140366/how-do-to-get-my-old-files

Hi,

I hope you're well and safe!

How long has it been since you lost access?

I hope that helps!

Be safe, and have a fantastic day!

Best,

Andrée Starå | Smartsheet Expert Consultant & Partner / CEO @ WORK BOLD

✅ Did I help answer your question/solve the problem? Please support with💡 ⬆️ ❤️, and/or ✅ Answer. This will make it easier for others to find a solution or help answer! I appreciate it, thank you! 🙏

dmark88

nOT SURE. IT'S BEEN QUITE A WHILE. MAYBE ONE YEAR?

Andrée Starå

https://community.smartsheet.com/discussion/comment/487737#Comment_487737

Unfortunately, I just found that it's deleted after 30 days.

✅ Remember! Did I help answer your question/solve the problem? Please support with💡 ⬆️ ❤️, and/or ✅ Answer. This will make it easier for others to find a solution or help answer! I appreciate it, thank you! 🙏