New smartsheet release

OSE Helpdesk

We are using a Zebra tablet, and it's connected to SOTI.

With the new release from Smartsheet, the team is having issues when accessing the forms because it is zoomed in, especially on the dropdown.

On the Android phones, there is an option to zoom out and zoom in; however, since our employees are using Zebra tablets and it is controlled by SOTI, there is no option to do this. Can you please look into this?

Even the attachement as email is giving as an error.

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Georgie

Hi @OSE Helpdesk,

I noticed that you also commented about this issue on the announcement thread for the New Modern Forms submission experience, and I can see that our Product team suggested raising a support ticket for this issue so that an escalation can be created (check out the comment here if you missed it!).

If you haven’t already created a Support ticket for this issue, you can do that here.

Thanks,

Georgie