Hello
I’m facing an issue when generating a PDF document from a Smartsheet. The data flows correctly from the sheet to the PDF, but the text is not translated properly, resulting in garbled characters.
Example:
- Value in Smartsheet cell:
"TEST"
- Output in PDF field:
"íÉëí"
The PDF field is set up as a text field, and it’s linked to a text-formatted cell in the sheet.
Do you have any idea what could be causing this issue? Could it be related to encoding, field mapping, or another setup detail?
Thank you for your help!