Document generator - Font/Data error
The smart sheet document generator is showing erratic values; it used to work fine previously; however, any new document generated now creates an error; if I type ABCD in the smart sheet cell and then generate through the document generator, it will show something like (e^pp^k or olp^ifb) instead of ABCD as desired.
Any idea why this error occurs??
Answers
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Hi @Geek 292
If you haven't made any changes, but the document that's being generated has changed behaviour, please reach out to Smartsheet Support via the Support Portal and provide them with a copy of your PDF, the sheet URL, and a screen recording of what you're seeing. They'll be able to troubleshoot this with you in a private channel.
Cheers,
Genevieve
Need more information? 👀 | Help and Learning Center
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Was this resolved? I'm experiencing the same issue and I ran into an error when trying to submit a support case.
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Hi @KylieM
Can you clarify what error you received?
If the Support Portal is giving you an error, you can contact the Support team by following the steps in this article:
Cheers,
GenevieveNeed more information? 👀 | Help and Learning Center
こんにちは (Konnichiwa), Hallo, Hola, Bonjour, Olá, Ciao!👋 | Global Discussions
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