What limitations will my organization's unlicenced collaborators have under the new user model?

Galastac

I'm on the bussiness plan. We have 8 team leaders who are licensed users on the legacy model. Other people on the organization are collaborators who occasionally update task status and comment on rows.

This updates are sometimes done through forms and sometimes directly on the grid view.

We also have people from outside the organization who update grids and through forms.

I'm unclear about the implications now that we will migrate to the new user model. Will these collaborators be able to update through forms without paying a license? In case they do it on the grid will they need a license?

Same questions regarding external users.

Thanks!

AngB789

Went through this. The forms will still be able to be utilized but any collaborators (free accounts) will no longer be able to make any edits or comments directly on smartsheet assets. They can still update tasks via update requests or by dynamic views.