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Dynamic View access changed asking about Collaboration
Hi Team, I've developed using dynamic view for over a year and suddenly have an issue. My users a free users with viewer access only. They have been accesing dynamic views not problem for a year but this week are suddenly getting the error message any ideas why?
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Collections - can more than one person be admin?
Right now it seems as if only the person who created the Collection can share it with others - is that correct? We have a firm process tracking system in Smartsheet where some items in workspace are accessible to all and others only to certain departments. Each department has their own collection that includes a…
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Saving rich sheet as a template for new clients
I have rich workspace with multiple sheets, links, formulas, forms, reports and workflow and sample data. I want to be able to save and restore the package for new clients in their own workspaces. How can this be done? I note that Request Backup and Export does not provide this functionality.
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Merged: Sharing through Control Center
This discussion has been merged.
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Some team members can't assign others
We've recently started a new ticketing system on my team using Smartsheet. Overall it's going well, except for some reason, some of my team members are unable to assign tickets to others. The names don't show up when they start to type it in. I've checked, and they have the same access as everyone else. What could be…
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Tracking automations
I have project with automations sending emails based on specific criteria in the row. These automations are sent via email with a form to acknowledge receipt of the automated email. It would be fantastic if there was a way to track/ensure the email was sent without the need to send a copy of the automated email to my inbox.
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Sharing - Publish Files
I would love the ability to publish files so that they can be shared in forms (since you cannot embed photos in forms). I'd also love the ability to embed photos in forms.
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Enter Form information on existing row
It would be amazing if Smartsheet could allow for form information to update existing rows on a sheet. An example use case is quality control, we want the task worker to fill out fields related to a task he is working on a project. The worker is in the field and sifting through dynamic view or project reports is not a…
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Guest User with Admin access can't edit the sheet
I submitted a ticket, but thought I would ask here. I am having an issue with sheets that I own (our org is on a Business plan). For the last two years, we have been using the sheets without an issue - our admin and many Editors (all shown as Guest since they are outside of our organization) were able to edit the sheets…
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Admin Access
I'm one of two Admins for Smartsheet for the city government. We're very guarded when handing out licenses and have guidelines for Workspace creation. One of those guidelines is that they have to add both Admins to their workspaces (w/admin permissions) so that when they run into problems, we can easily help. We still get…
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Uploads that work if you close the app
I need photo uploads on mobile to be more robust. This is a combination of background persistent upload, upload retry, upload queue, and deferred upload. I am trying to get users to submit photos to specific lines in a sheet so that I can track and verify which tasks are completed. If they attempt an upload and their…
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How To Share Dynamic View With Assigned Users
Hi All, I'm fairly new to SmartSheet and I'm hoping to ask how one can share a dynamic view please. Unfortunately I couldn't gain much insight based on my issue from the prior related discussions. Question: How can one properly set up a dynamic view in order to share that view to assigned users. And I'll aim to provide as…
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Collections - Expand Inherited Permissions to Dynamic View
Hi there, Collections was pitched last year as a solution that allowed the permission level of the collection to supercede permissions to individual resources (sheets, reports). Meaning, if you didn't have access to a sheet or report, but had access to a collection containing them, you could still access them via the…
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What limitations will my organization's unlicenced collaborators have under the new user model?
I'm on the bussiness plan. We have 8 team leaders who are licensed users on the legacy model. Other people on the organization are collaborators who occasionally update task status and comment on rows. This updates are sometimes done through forms and sometimes directly on the grid view. We also have people from outside…
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“File Creation Restriction”
Hello There , before smartsheet switched to the new license type, the users to whom I gave editing permissions could not share the page unless I granted them permission. In addition, users did not have the ability to create pages. This way, as the admin, I was aware of all the pages created in the company and could…
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Created "Shared Groups" for use in Dynamic View
Hello all! My team is beginning to work with the Dynamic View add-on, and we have no experience with it yet. I've been trying to research but can't find too much on the below… When you go to the sharing tab, there is a dropdown feature for "shared groups". The dropdown has a variety of options already, but we are wanting…
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PTO/Absence tracker - how to deal with recurring events
I am creating a PTO/Absence tracker for our service technicians team. I have 2 separate input forms. - one to record/request PTO filled out by the service technicians themselves - another for Supervisors to book a service technician to a client site for a dedicated amount of time, - i.e., every MON for the next 3 weeks -…
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Workaround for Slack integration if Notification Control is Restricted
Hi, We just established a governance when we migrated to USM. One of the new controls is restricting the notifications to users under our account and users shared to the asset. Before we set the control, notifications were unrestricted AND we allowed users to collaborate between the Slack application. Is there a workaround…
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Nested Sharing Modal now generally available!
October 10, 2025 Introducing our new nested sharing modal with a more intuitive and streamlined sharing experience. This will make it easier for our users to control access to their documents, invite collaborators, and manage sharing settings more efficiently. Specifically for managing collaborators, admins can sort and…
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Dynamic View - user access list
In smartsheet admin centre → User Roles & Reports → More Actions there is the option to run a sheet access report that tells you everyone shared to a sheet. How do I achieve the same in dynamic view as I want to know every dynamic view a user is shared to (due to change of email etc.) So far I haven't found any way of…