We are curious if anyone is experiencing issues with automations that are to generate emails. We've been seeing gaps with a number of these automation on various sheets, where the sheet will record a date of when the email was sent, but it is either never received by the recipients or it is received hours or a day later.
There was a "known issue" about this at the beginning of December, that was reportedly resolved by Smartsheet, but it has never fully resolved for our team.
We have a support case open w Smartsheet on this, but are seeing no action and getting no response on it.
Thanks!
