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Send Row Default Fields

edited 12/09/19 in Archived 2017 Posts


Will there ever be an option to save the "Send" (by row) "Include" options to be reused.

I found a work-around to create a report with only the pertinent fields, but this is unwieldy.  


When I have a support ticket to answer, I do not want all of the fields to display in the email and going through and unchecking each time is very time consuming.

If I could save a "Send" associated with a type of ticket (i.e., "New provider", "Reset password", etc.) it would be pretty speedy to check the option and have only the chosen fields for that option included.


Lisa Trit


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