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Welcome!

API users and usage data now available in Admin Center

Galina Jordanowa

June 1, 2026

If you've ever wondered who in your organization is using the Smartsheet API and how extensively — you no longer need to reach out to Support to find out. A new dedicated view in the Admin Center gives System Administrators direct visibility into API usage across their organization.

Here's what's included in this initial release: API User Visibility shows all users, including service accounts, who have made API calls in the last 30 days, along with their last active date and aggregate call count. Endpoint Usage Breakdown lets you view API usage by endpoint category and specific endpoint, with raw call counts over the last 30 days. All data is admin-scoped — accessible only to System Administrators and limited to your organization.

This feature lays the foundation for better API governance and auditability, helping you understand your organization's API footprint and make informed decisions about access and usage. Navigate to the Admin Center and select API Users and Usage Data to start exploring. Learn More.

Note: This feature is rolled back for a short period aiming to resolve a small issue. Thank you for your understanding.

Environment Availability: Commercial US, Commercial EU, Commercial AU
Plan Availability: Business, Enterprise, Advanced Work Management
Subscription Model Availability: Legacy model and User model

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Comments

Scott Peters

@Galina Jordanowa - I took this for a spin and it's a great start! My first look at the data reveals a lot of recent activity from users who do not have access or savvy to use tools like Data Shuttle, Bridge, Mesh, etc., so I am wondering what action or activity is creating the records. For example, one user has few hundred GET requests, each to a specific sheet. Is there some basic function like viewing a report or dashboard that would invoke those API calls?

Bruce Case

Thanks for this great way to determine who are using API calls.

Amy Munro

@Scott Peters I found the same results. A lot of users who have are fairly standard users appearing on the list. It would be great to have some clarity on this issue. I was expecting to see CoPilot connector calls and Power BI. But most of the users I said would be using those functions.

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