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System Generated emails?

Richard Rymill SBP
Richard Rymill SBP ✭✭✭✭✭✭
edited 12/09/19 in Archived 2017 Posts

One of our clients is still experiencing missing system generated emails, which stated before this week's incident report and has continued afterwards?

Support suggested the issue was as the client end but after extensive testing their email is 100% fine. 

Anyone else suffering? I certainly am not personally nor my colleagues but.... ? Clients don't complain for no reason and I hate not being able to resolve it? 



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