Alerts & Actions - Update Request

Eric W.

With the new feature to send update requests automatically (Awesome feature by the way), I've noticed a few draw backs to this option:

1. the request no longer grabs the primary column information but the sheet name.  This makes the request pretty generic to the recipient instead of specific to that row
2. There is no ability to CC: yourself on the requests
3. There is no icon on the row showing a pending update requests
4. The update request does not reside in the "Update Requests" tab
5. The update request does not exist in the Activity Log either

the last 4 items essentially leave you completely in the dark about the update requests status and does not give you the ability to "forward" the request or document when the request was sent.

Please let me know if I'm missing something.

Thanks,

Eric

Shaine Greenwood

Hi Eric,

You're not missing anything. The features you describe haven't yet been implemented in the automated update request functionality. 

When you have a moment, please submit a product enhancement request using the form under Quick Links on the right of the community site.

In the mean time, what I do on my own sheets as a workaround is create notification rules that send me an email when rows have been updated. More on notifications here: https://help.smartsheet.com/articles/542904-using-notifications

I will also use highlight changes in some of my sheets. Details on that in the help center: https://help.smartsheet.com/articles/521974-highlight-changes-made-to-a-sheet