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Outlook Integration - Updating Comments sent out as emails

NPNP
edited 12/09/19 in Archived 2017 Posts
10/24/17 Edited 12/09/19

I currently use the Smartsheet Add-In for Outlook for forward relevant emails to existing (or creating new) tasks and this works well in tracking needed information. 

I currently use Smartsheet individually and not as part of a team or group. I am wondering if there is a way I can add a comment to a Smartsheet task/row (from within Smartsheet - not Outlook) and that comment be sent out automatically via email (from my Outlook email). And when people respond to that email the responses are automatically added as Comments in the Smartsheet Task/row. Essential I am trying to communicate more through Smartsheet Comments while not needing to have others use or be aware of Smartsheet.

Maybe there is a way for this process in Smartsheet or maybe I would have to use Zapier?

 

 

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