OneDrive won't open in Sights/Widget

Sally Osborne

I am trying to attach files from OneDrive onto a widget in Sights. I  can open Googledrive and Evernote but not OneDrive.  Is there an issue or something I can do to sort this out as our company used Onedrive

Jessica Bradbury

This is a feature that can be enabled or disabled...

Ask your company administrator or whoever is in charge of your smartsheet account to do the following:

- Go to Admin Settings

- Accounts Settings

- File Attachment Options

See attached photo, hope this helps!

J. Craig Williams

What Jessica points to is an Enterprise plan feature.

See also these Help articles:

https://help.smartsheet.com/articles/518406-attachments-from-google-drive-onedrive-dropbox-box-evernote-egnyte-url

where this is of note:

All collaborators will be able to open OneDrive, Dropbox, and URL attachments. However, to open the attachments from Google Drive, Box, Evernote, or Egnyte, you'll need to have the appropriate permissions in those programs, as well as access to the sheet or workspace in Smartsheet.

and this one on the various plans (scroll down to find "... Enterprise Plans Only"

https://help.smartsheet.com/articles/1159581-global-account-settings-team-business-enterprise-

Craig