Rate Limit Error

Maaik Meijerink

Last week encountered for the first time a rate limit exceed error (4003) in our nightly batch-process. This batch proces is synchronising Smartsheet objects with our TimeTracking application 4TT.

Since 2016 this proces works fine, but somehow now this rate limit error occurs and therefore stops synchronising. With the help of the API (and blog about rate limit) I managed to change the code, putting in pauses when this error occurs. This has taken me quite a lot of time, as every time the error occured in a different part of the synchronisation proces.

Is there or will there be a way to let the API automatically pauses, when the rate limit is about to exceed in stead of changing the code every time. And for those who don't want this feature, for example adding an optional boolean argument 'AutomaticallyPauseWhenRateLimitExceeds' (default false) when making the connection to the Smartsheet API?

 

Thanks, Maaik

J. Craig Williams

I get faster response from the API developers on StackOverflow (tag=smartsheet-api)

https://stackoverflow.com/questions/tagged/smartsheet-api

I have not seen the rate limiting error yet, so haven't had to dive deeper.

Craig

Maaik Meijerink

Hi Craig,

I will. Thx for the advise!

Maaik