Creating a User Experience "Nuggets" Database

Hi folks,

This article about a SmartSheet competitor, Airtable, has been making the rounds in my little universe of technology products researchers. https://medium.com/@WeWorkUX/the-atomic-unit-of-research-insight-17d619583ba

As user researchers, our job is to understand users of our products - their unmet needs, current struggles, points of delight. We do this by interviewing them, watching them, etc.

The usual output is a report, but it can be just a little unit of insight about a user... that's where the database comes in.

I think the database Airtable put together can be better in Smartsheet. Airtable seems pedestrian compared to Smartsheet. But I need help in translating the requirements into actual Smartsheets.

Airtable offers up a template for this: https://airtable.com/universe/expShuhNMi0Oc0xpb/polaris-ux-nuggets?explore=true

I'd like to build something similar, and use Sights to create some dashboard-like views.

Also very important is the ability to search the data, per this article: https://medium.com/@tsharon/democratizing-ux-670b95fbc07f#.5d9dxkqva

Any thoughts about how to proceed?

Polaris 2018-02-20_12-14-59.jpg

Find more posts tagged with

Solution Center

Product Development

Enhancement Request

Comments

J. Craig Williams

Are you looking to pay someone to help?

My experience with Airtable has been that is does not meet the requirements of my customers. I keep checking back periodically. Last I checked, it still doesn't.

Craig

Mariana Almeida

I'm not sure yet what I need. I think you're confirming my feeling that Airtable is less extensive than Smartsheets.

Should be actually looking at AppSheet and not Smartsheet?

J. Craig Williams

It depends on your use case and requirements.

I just created a solution in Smartsheet without third party tools (like AppSheet or Zapier) that I could not have done easily before the 2018-02-06 release.

In general, every design I have ever done in Smartsheet is worth revisiting for improvements. I'm seeing 10-15% efficiency gains without a tremendous amount of cost. I know there is more as I go forward.

Craig

Eric Morrow

@Mariana Almeida I have been using Airtable for customer research but am now switching over to work with a colleague who prefers Smartsheet. Were you able to replicate the Polaris airtable format into Smartsheet?

Andrée Starå

@Eric Morrow

Hi Eric,

Depending on what Mariana answers, I think that it wouldn’t take to much work to replicate the solution from Airtable in Smartsheet because it’s possible to import information to Smartsheet.

What are you need to have and nice to haves?

I hope that helps!

Be safe and have a fantastic week!

Best,

Andrée Starå

Workflow Consultant / CEO @ WORK BOLD

✅Did my post help or answer your question or solve your problem? Please help the Community by marking it as the accepted answer/helpful. It will make it easier for others to find a solution or help to answer!

Sign in to join the conversation!

Quick Links

Trending discussions

Automated email with number of pending records
Hello, I use Smartsheet in such way that people are asked to provide data on many records and then that data needs to be approved by one other person (always the same person). I would like to set up an automation that, each morning, checks to see if there are records waiting to be approved, and if there are, sends an…
How to Share Single Workspace Folder?
I have a workspace that I created with two subfolders. A user needs to have access to only one of them but when I have that folder selected, I can only share the entire workspace with them. Is there a secret way that I can share the parent folder and ensure that any new files created will be shared with the same people? I…
License Question
I already have a Smartsheet license with my company, but I was recently invited to collaborate on a sheet owned by another group within the same organization. When I accepted, I was told I need to upgrade in order to edit or contribute. Can you please explain why this is required? It seems unreasonable to need multiple…