Resource Views Don't Line Up

Veronica de Capileira
edited 12/09/19 in Smartsheet Basics

I have a launch next week and I have been using Resource Views; today, it's all scrambled up/misaligned.  How do I fix this?  It's very important that I can keep track of this and this view is very hard to read.  It shows the summary percentage a day off from the tasks that really have that percentage.  I included a screenshot.

Screen Shot 2018-02-23 at 12.19.31 PM.png

Comments

  • Schiff A.
    Schiff A. Employee

    Hello,

    The most common cause of display alignment issues is problems with browser zoom.  Often resetting your browser zoom level by pressing ctrl+0 (or command+0 on MacOS) will resolve the issue. 

     

    Thanks,

    Schiff A.

    Smartsheet Technical Support

  • That doesn't seem to be it... Any other ideas?

  • Alison
    Alison Employee

    Hello Veronica,

    Thank you for contacting Smartsheet Support. If what Schiff suggested didn't help, you could check two other settings.

    Could I have you check your browser and also your computer for three settings and reset them to default or 100%:



    1) Zoom (in your computer settings as well as the browser settings that Schiff mentioned)

    2) Resolution

    3) Font size

    You'll want to check these three things in both the browser and in your computer settings.  Setting these things to recommended, default, or 100%, or reducing the font size, should help and resolve this issue.

    Please let me know if none of these things resolves this and I'll be glad to look into it.

    Kind regards,

    Alison

    Smartsheet Support