Connect with peers, share your expertise, and inspire what’s next in Smartsheet — from proven practices to practical how-to insights from fellow users and product experts.
Sign in to join the conversation:
Hi I tested vlookup function and I created a new sheet .I deleted this new sheet but now in my master sheet it's still outbound to ref unknown sheet. I cannot delete that link...
Hi Simon,
Cross-sheet references are automatically deleted after 2 hours, once they are no longer being used. This is to prevent references from being cleaned up while users are in the midst of editing their formulas.
There is a known issue for which we will roll out a fix shortly where the arrows don't go away if you deleted the destination sheet. In the meantime, I'd recommend that you go to Home --> Deleted Items and undelete your sheet. Then, delete all cross-sheet formulas on the sheet and Save. After 2 hours, if you edit either of the sheets, then the arrows will go away. Feel free to contact our support team if you need any assistance with this: https://help.smartsheet.com/contact
Once the fix rolls out (in the next day or so), arrows will also go away as expected when you delete the destination sheet.
In the next month or so, we also plan to add a "delete" control to the source sheet so that customers can delete the links manually without waiting for the 2 hour cleanup or deleting the destination sheet.
Hope this helps, and apologies for the inconvenience!
Best regards,
Daniel
Hi thank you. I sadly empty the trash so no recovered sheet. I guess I,'ll wait for the fix on your side.
Any news on this, is the fix happening?
Thanks
it's fix thank you
Anyway we can make this view only for security purposes? We would like to prevent users from sending responses to other users by accident.
I am currently setting up an automation for people to get notified through their email, when they are prompted. But is there a way that they can reply in the email of a comment that will then go to the specific sheet. This way they do not have access to the sheet, but can just comment through email with updates?
Is there a way to revert to the old dashboard look and feel. The new dashboards do not look good at all. There is no way of knowing if there are additional items in the widgets until you scroll over one to learn there is more to it since the vertical bar doesn't show. We have hundreds of dashboards and they will all need…
