Login and Display Issues with community

Mike Wilday

I have been experiencing several issues with the community over the past few days... from all of the profile badges appearing as links, to being prompted to sign in when I already am. Not sure what is causing all the havoc, but I thought I'd make ya'll aware. 

Mike Wilday

See this screenshot too... being prompted to log in when I am already logged in. 

Andrée Starå

Hi Mike,

I'm experiencing the same login issue now.

Best,

Andrée

Alison

Hello Mike and Andrée,

 

Would you be willing to submit a Support ticket for this?  You can do so here: https://www.smartsheet.com/gethelp

 

We'd be glad to look into this, find out why this may be happening, and fix it for you.

 

Kind regards,

Alison

Smartsheet Support

Andrée Starå

Hi Alison,

I did send in a support ticket a few days ago, but I haven't heard anything back.

Best,

Andrée Starå - Workflow Consultant / Get Done