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Reports and Dashboard information are not updated right away when the sheet information is changed. I noticed it since yesterday. Is it a bug? How soon can you fix it?
I have been noticing the same thing for a few days now. I hope it gets fixed soon.
Hello everyone,
We're currently experiencing delays with our reporting functionality. Although we don't have an ETA for when this will be fixed, our Development and Operations teams are committed to resolving this issue as soon as possible.
For the latest information on the issue, please see our Status page and sign up for automatic updates there: http://status.smartsheet.com/
Well maybe my question is attributed to this problem but I have a report that is created from a workspace of projects. The status is green, red or yellow in the report based on a particular due date in relation ship to todays date. If the sheet is not opened every day and the current date causes the logic to be considered past due due for today my report will not reflect this project as past due. If i go to the particular sheet and open and close the sheet the report is then updated. Is this due to the fact the reporting function has some problems or is this a bug in the reporting process not checking the sheet for activity even though it is not been opened to update the status?
I am attempted to export to excel. I have two different smartsheet documents to export. One of them exported to excel fine, but not the other. This happened a few weeks ago. I make sure all columns were the correct size & no cells were hidden. "We have found a problem with (file) Do you want us to try and recover as much…
Hello Smartsheet Community, I need some help with a report that I created and shared with a customer. The customer is not seeing any of the information that is pulling into the report. See screen shot below that the customer texted me. I do have the report filter only showing the customer their product pulling from our…
BLUF: When I create an Invoice, I need the cell-link to my live price data to be severed. I currently have a Price sheet for my products that is updated frequently. I use Control Center to create Projects, which includes an Invoice sheet. I have a dropdown on my invoice sheet to select a product, and then I use Index…
