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Three people view my project on their smartphones. However, one person is still showing the summary task bar on the calendar view even after I have checked the appropriate box. What would make this to apply to one iPhone and and not another?
Hello,
Have them completely quit the app (double-tap the home button and swipe up on the Smartsheet app window) to see if it will refresh that way.
You typically don't have to quit the app completely to get it to refresh, but it's worth a shot in this case.
If you still experience the issue, contact our Support team to troubleshoot with them further.
Anyway we can make this view only for security purposes? We would like to prevent users from sending responses to other users by accident.
I am currently setting up an automation for people to get notified through their email, when they are prompted. But is there a way that they can reply in the email of a comment that will then go to the specific sheet. This way they do not have access to the sheet, but can just comment through email with updates?
I am extremely frustrated and disappointed with my current Smartsheet experience. I have paid for a Pro subscription, I am the owner and administrator of my account and sheets, and I have confirmed I am logged into the correct account. Despite this, Smartsheet is not recognizing my Pro subscription, and I am unable to…
