Connect with peers, share your expertise, and inspire what’s next in Smartsheet — from proven practices to practical how-to insights from fellow users and product experts.
Sign in to join the conversation:
Can someone tell how to set up reminders for specific time 330pm 4th April, not just date like 4th April
I'm sorry, this isn't possible. Smartsheet sends out daily reminders between 12am and 4am PST (I Think) there is no way to set the specific time you receive daily emails. And the server processes them at during those times when (I imagine) the hit will be less impacting on Smartsheet users?
Mike, thanks for prompt response, at least I know the rules. Hope it will change over a time.
You could always submit a Product Enhancement Request.
I think it runs deeper than a simple product enhancement request gents. Smartsheet has real issues with calculating values based on system dates: https://community.smartsheet.com/discussion/bug-comparing-maxsystem-date-system-date-returns-incorrect-result
Correct. As the server time and our system time do not align. But that can be addressed as part of the system enhancement. There is no reason why scheduling emails based on our timezone couldn't happen. Simple math. But a necessary update with or without scheduled emails.
Yep, I totally agree with your appraisal of the situation and the suggestion that the issues with system times could be addressed by the enhancement. But honestly, the responses I've had from Smartsheet about this bug are less than heartening. Smartsheet are still trying to come up with a workaround (2 years down the track) as they are unable to get their head around what happens to sheets when they are opened by users in different time zones.
Despite correspondence with their product team, including a detailed Product Enhancement request complete with mockup images, I have not seen any movement on a resolution. I made a simple suggestion that the sheet owner could set the timezone value for the sheet (with the default being the Owner's locale) using the same mechanism available to specify working days, predecessors etc.
Anyway we can make this view only for security purposes? We would like to prevent users from sending responses to other users by accident.
I am currently setting up an automation for people to get notified through their email, when they are prompted. But is there a way that they can reply in the email of a comment that will then go to the specific sheet. This way they do not have access to the sheet, but can just comment through email with updates?
Is there a way to revert to the old dashboard look and feel. The new dashboards do not look good at all. There is no way of knowing if there are additional items in the widgets until you scroll over one to learn there is more to it since the vertical bar doesn't show. We have hundreds of dashboards and they will all need…
